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News & Events
How to Optimize the Potential of Your C-Store’s Loyalty Program November 15, 2019
Every c-store has a loyalty program. But the problem now is: how do you get the most out of yours? Well, let’s get right to it: 1. The Primary Reason C-Store Customers Join Loyalty Programs For the fourth year in a row, according to a report compiled by Researchscape, the number one reason c-store customers […]
What to Learn From Amazon’s Customer Service November 8, 2019
Amazon is the most loved brand by American consumers, according to a Morning Consult report. Although Amazon uses some brute force to dominate the market, they work hard at appealing to customers too. And you can routinely find Amazon at the top of the heap in the UK also. Since customer service week just happened […]
4 Almost Unbelievable Customer Service Stories to Inspire You November 4, 2019
Customer service can be hard. Listening to unhappy, and sometimes unreasonable, customers for 8-9 hours a day takes patience. But, no matter how difficult the situation, you can always turn it into a huge win for both your company and the customer. Here’s some fascinating (and 100% true) customer service stories to inspire your own […]
